Based on the reference patterns from professional consulting firms in India, here’s a comprehensive Refund and Cancellation Policy customized for WECAN360. This follows industry best practices for session-based consulting services:chitrangana+3
Effective Date: 27 February 2026
Website: www.wecan360.com
Service Provider: Harsh Jain (Proprietor), WECAN360
Address: A-10, Mahaveer Nagar, Jaipur, Rajasthan, India
Contact: +91-9799420844 | contact@wecan360.com
At WECAN360, we are committed to delivering high-quality professional consultancy and advisory services. Due to the time-sensitive and personalized nature of our session-based consulting, this Refund and Cancellation Policy outlines the terms and conditions governing cancellations, rescheduling, and refunds.
By booking or paying for any service through WECAN360, you acknowledge that you have read, understood, and agree to this policy.
This policy applies to all services offered by WECAN360, including but not limited to:
3.1 All bookings are confirmed only upon:
3.2 Payment once made is considered as acceptance of this Refund and Cancellation Policy along with our Terms and Conditions.
Cancellation with 48 hours or more notice:
Cancellation with less than 48 hours notice:
No-shows:
Before the first session:
After the first session:
Rescheduling within packages:
Sessions within a package may be rescheduled with at least 24 hours’ notice, subject to availability.
Cancellation within 3 business days:
Cancellation after work has commenced:
Early termination by client:
Future billing cycles may be canceled upon written request.
5.1 In rare circumstances, WECAN360 may need to cancel or reschedule a session due to unforeseen events, emergencies, technical issues, or force majeure.
5.2 In such cases, we will:
5.3 WECAN360 shall not be liable for any indirect, consequential, or incidental losses arising from such cancellation or rescheduling.
6.1 Refund timelines:
All eligible refunds will be processed within 7-10 business days from the date of approval of the refund request.
6.2 Refund method:
Refunds will be credited to the original payment method used at the time of booking (bank account, UPI, card, payment gateway, etc.).
6.3 Transaction charges:
Any bank charges, payment gateway fees, or transaction costs incurred during the original payment or refund process will be deducted from the refund amount, unless otherwise specified.
6.4 Processing delays:
While we process refunds promptly, the actual credit to your account may take additional time depending on your bank or payment provider. WECAN360 is not responsible for delays beyond our control.
The following are non-refundable under any circumstances:
7.1 Fees for completed sessions or consultations.
7.2 Cancellations made less than 48 hours before a scheduled session (except in genuine emergencies at our discretion).
7.3 No-shows (failure to attend without prior notice).
7.4 Services where work has already commenced or deliverables have been provided.
7.5 Packages or services where the validity period has expired.
7.6 Any third-party costs or expenses incurred on your behalf during the engagement.
7.7 Fees for sessions or services that you chose not to utilize within the agreed timeframe.
8.1 To cancel a session or request a refund, you must contact us through one of the following channels:
Email: contact@wecan360.com
Phone/WhatsApp: +91-9799420844
8.2 Your request must include:
8.3 We will review your request and respond within 2-3 business days.
9.1 WECAN360 shall not be held liable for any failure or delay in performing services due to circumstances beyond our reasonable control, including but not limited to:
9.2 In such cases, we will make reasonable efforts to reschedule the session or provide an appropriate alternative.
10.1 WECAN360 reserves the right to update or modify this Refund and Cancellation Policy at any time without prior notice.
10.2 The updated policy will be posted on our website with a revised “Effective Date.”
10.3 Your continued use of our services after any changes constitutes acceptance of the revised policy.
11.1 Any disputes arising from cancellations, refunds, or this policy shall be governed by the laws of India and subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.
11.2 We encourage you to contact us first to resolve any concerns amicably before pursuing formal dispute resolution.
For any questions, clarifications, or concerns regarding this Refund and Cancellation Policy, please reach out to us:
WECAN360
Proprietor: Harsh Jain
Address: A-10, Mahaveer Nagar, Jaipur, Rajasthan, India
Phone: +91-9799420844
Email: contact@wecan360.com
Thank you for choosing WECAN360. We value your trust and are committed to providing you with exceptional consultancy services.
Scenario | Refund Eligibility | Timeline |
Cancel 48+ hours before session | ✅ Full refund or reschedule | 7-10 business days |
Cancel <48 hours before session | ❌ Non-refundable | May reschedule once (discretion) |
No-show | ❌ Non-refundable | One-time exception possible |
Multi-session package (before 1st) | ✅ Full refund (48h notice) | 7-10 business days |
Multi-session package (after 1st) | ❌ Non-refundable | Use within validity period |
Project (within 3 days, no work) | ✅ Full refund (minus charges) | 7-10 business days |
Project (work commenced) | ❌ Non-refundable | Pay for completed work |
Cancellation by WECAN360 | ✅ Full refund or reschedule | Immediate |
